Datmos provides CRM, CDP, and loyalty services that help ecommerce brands unify customer data, segment customers by behavior and value, personalize lifecycle journeys with AI, and grow retention and customer lifetime value. AI agents build and refresh segments automatically, while Datmos specialists set the strategy. Datmos is a Bloomreach Platinum Partner and was named Bloomreach AMER Agency Partner of the Year in 2026.
Unlock the Full Value of Every Customer
Growth depends on what happens after the first purchase. Datmos connects your CRM and CDP data and segments customers by behavior and value. AI agents take on the repeatable work: building and refreshing segments, assembling campaigns, timing each send. Your team focuses on strategy and creativity, while AI predicts churn, recommends the next best offer, and personalizes each interaction. As Bloomreach's 2026 AMER Agency Partner of the Year, we add accelerators like our Figma to Bloomreach connector. The result: deeper loyalty, higher CLV.
We work with brands we believe in.
CRM | CDP and Loyalty Services
01
Demand Creation Strategy
Engage every customer with a tailored CRM plan, AI-powered segmentation, and automation that turns data into timely, relevant conversations.
- CRM Roadmap
- Customer database segmentation & Predictive Audiences
- Email & SMS Marketing Strategy
- Marketing Automation
- AI Personalization & Send-Time Optimization
- Performance Dashboard & Attribution Model
02
Retention & Loyalty
Grow customer lifetime value with loyalty strategies that anticipate needs, reward the right behaviors, and turn buyers into advocates.
- Repurchase & Cross-selling Strategy
- Next Best Offer & Product Recommendations
- Churn Prediction & Win-Back Programs
- Loyalty Program Strategy
- Referral Programs
03
Platform Selection & Management
Choose, implement, and run the right CRM and CDP platform, with expert campaign support and AI accelerators that help your team launch faster.
- Selection & Implementation
- Database Analysis & Data Unification
- AI Accelerators & Campaign Production Tools
We collaborate with leading CRM and customer engagement platforms
Casper
How Casper Unified Its Customer Engine
Casper, a category defining direct to consumer sleep brand, partnered with Datmos to strengthen the foundation of its customer engagement system. The work consolidated three platforms into one governed orchestration layer that supports lifecycle engagement at scale. Over a 10 week execution, Datmos centralized engagement for more millions of subscribers, enabled orchestration of over half a billion annual emails, and established a durable operating model for measurable repeat revenue, personalization, and sustained long term growth.
Hanna Andersson
2026 Edge Award Winner: "Customer Love"
Datmos partnered with Hanna Andersson, a leading children's apparel brand, to modernize their marketing infrastructure and build stronger loyalty and lifecycle programs. The project centered on a full platform migration to Bloomreach Engagement, executed in 3 phases: trigger migration, journey enrichment, and ongoing strategic partnership.
