CRM, CDP, and loyalty services help ecommerce businesses unify customer data and increase retention through segmentation, automation, and loyalty programs. Datmos builds lifecycle journeys on platforms like Bloomreach, Klaviyo, and others, with measurement tied to revenue and CLV.
Unlock the Full Value of Every Customer
As acquisition costs rise, expectations evolve, and customer data gets spread across systems, sustainable growth depends on what happens after the first purchase.
Datmos helps you connect CRM and CDP data, align journeys across channels, and build loyalty programs that drive repeat buying. With hands on experts across leading platforms like Bloomreach, Klaviyo, and others, we design the foundation, lifecycle automation, and measurement framework that make retention scalable, grow CLV, and tie impact back to revenue.
We work with brands we believe in.
CRM | CDP and Loyalty Services
01
Demand Creation Strategy
Maximize your customer engagement with a tailored CRM plan, automation, and data-driven optimization.
- CRM Roadmap
- Customer database segmentation
- Email & SMS Marketing Strategy
- Marketing Automation
- Performance Dashboard & Attribution Model
02
Retention & Loyalty
Enhance customer lifetime value with strategies that foster loyalty, boost repeat purchases, and encourage referrals.
- Repurchase & Cross-selling Strategy
- Loyalty Program Strategy
- Referral Program
03
Platform Selection & Management
Optimize your CRM with the right platform selection, ongoing monitoring, and expert campaign support.
- Selection & Implementation
- Database Analysis
- Managed Services: Campaign creation & Execution
Casper
How Casper Unified Its Customer Engine
Casper, a category defining direct to consumer sleep brand, partnered with Datmos to strengthen the foundation of its customer engagement system. The work consolidated three platforms into one governed orchestration layer that supports lifecycle engagement at scale. Over a 10 week execution, Datmos centralized engagement for more millions of subscribers, enabled orchestration of over half a billion annual emails, and established a durable operating model for measurable repeat revenue, personalization, and sustained long term growth.
Hanna Andersson
Bloomreach migration for loyalty and lifecycle program development
Datmos partnered with Hanna Andersson, a leading children's apparel brand, to modernize their marketing infrastructure and build stronger loyalty and lifecycle programs. The project centered on a full platform migration to Bloomreach Engagement, executed in 3 phases: trigger migration, journey enrichment, and ongoing strategic partnership.
We collaborate with leading CRM and customer engagement platforms
